Privacy Policy
At XO Crumbs, your privacy is our priority. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our bakery services. By using our website or providing your personal information, you consent to the terms outlined in this policy.
1. Information We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us through other channels. The types of personal information we may gather include:
- Contact information (such as your name, email address, phone number, and mailing address)
- Payment information (such as credit card details)
- Order preferences and details
- Communication preferences
- Feedback and reviews
2. Use of Information
We utilize the collected personal information for several purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders, updates, and promotions
- Providing customer support and addressing inquiries
- Sending newsletters and marketing materials (with your consent)
- Enhancing our website, products, and services
- Analyzing trends and customer preferences
- Preventing fraud and ensuring the security of our website
3. Information Sharing
We may share your personal information with third parties only under certain circumstances:
- Service Providers: We engage trusted third-party service providers to assist us in operating our website and delivering our services, such as payment processors and delivery partners. These providers have access to your personal information solely to perform their designated functions and are obligated to maintain its confidentiality.
- Legal Requirements: We may disclose your personal information if required by law or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, or enforce our website policies.
- Consent: We will seek your explicit consent before sharing your personal information with any other third parties.
4. Data Security
We employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
9. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please reach out to us at:
XO Crumbs
By continuing to use our website or our bakery services, you acknowledge that you have read and understood this Privacy Policy.